MGT/521
February 20, 2012
Dr. Douglas Gilbert, DBA, JD, MBA
Business Analysis Part 1
Wal-Mart is one of the largest revenue earning companies in the United States. Wal-Mart was founded by surface-to-air missile Walton in Bentonville, Arkansas. As a mutual fund investor this would be a political party to consider investing into. When making an investiture one should review the following; companys get up analysis, internal and external stakeholders and the needs and hopes of those stakeholders.
Wal-Mart has always been a company that has displayed the semblance that they will go the extra mile for guest satisfaction. Wal-Mart has defeated arduous times by using some(prenominal) different strategies empowering them to grow and expand in times when near companies suffered hard times. Their strategies are superb but even in their success the question that arises are: Are Wal-Marts stated Mission, vision, goals, and accusive aligned with the needs of their stakeholders? The internal stakeholder of focus is the employee and the external is the customer.
Wal-Marts flush statement is; Saving people money so they can live better (Wal-Mart SWOT Analysis 2011). This mission goes hand in hand with the needs and wants of the companys external stakeholders, the customer.
The company identifies the needs and wants of their customers being; a all-inclusive assortment of good-quality merchandise; the lowest possible prices; guaranteed satisfaction with what you grease ones palms; friendly, knowledgeable service; convenient hours; free parking and a pleasant shopping experience (An Introduction to Walmart.com)
In mingled articles it seems that Wal-Mart is not meeting all the needs and wants of their external stakeholders. around of the customers complain of not being able to find help when looking for products in the store. According to Briana Blair when she did find an employee they seemed disinterested in helping the customer and often told her that this is not their department without...If you want to get a full essay, order it on our website: Ordercustompaper.com
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